Selling medicines direct-to-patients. A new way forward?

Matthias Winker

3/3/20251 min read

๐—ก๐—ผ๐˜ƒ๐—ผ ๐—ก๐—ผ๐—ฟ๐—ฑ๐—ถ๐˜€๐—ธ ๐—ท๐—ผ๐—ถ๐—ป๐—ฒ๐—ฑ ๐—˜๐—น๐—น๐—ถ ๐—Ÿ๐—ถ๐—น๐—น๐˜† ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ณ๐—ถ๐˜‡๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐——๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜-๐˜๐—ผ-๐—ฃ๐—ฎ๐˜๐—ถ๐—ฒ๐—ป๐˜ (๐——๐˜๐—ฃ) ๐˜€๐—ฝ๐—ฎ๐—ฐ๐—ฒ ๐˜„๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—ฝ๐—ฎ๐˜๐—ถ๐—ฒ๐—ป๐˜๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ผ๐—ฟ๐—ฑ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—น๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—บ๐—ฒ๐—ฑ๐—ถ๐—ฐ๐—ถ๐—ป๐—ฒ๐˜€ ๐—ผ๐—ป๐—น๐—ถ๐—ป๐—ฒ ๐—ฎ๐˜ ๐—ฑ๐—ถ๐˜€๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ฟ๐—ถ๐—ฐ๐—ฒ ๐—ฑ๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—น๐˜† ๐˜๐—ผ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฑ๐—ผ๐—ผ๐—ฟ.

๐˜›๐˜ฉ๐˜ณ๐˜ฆ๐˜ฆ ๐˜ฃ๐˜ช๐˜จ ๐˜ฑ๐˜ฉ๐˜ข๐˜ณ๐˜ฎ๐˜ข ๐˜ฑ๐˜ญ๐˜ข๐˜บ๐˜ฆ๐˜ณ๐˜ด, ๐˜ช๐˜ด ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ข๐˜ฏ ๐˜ช๐˜ฏ๐˜ฅ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ฐ๐˜ณ ๐˜ฐ๐˜ง ๐˜ข ๐˜จ๐˜ณ๐˜ฐ๐˜ธ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ณ๐˜ฆ๐˜ฏ๐˜ฅ?
Time will tell. But companies are building or acquiring e-commerce capabilities, setting up logistics, customer support, and necessary technologies to directly reach patients. This will build direct relationships and greater brand loyalty (particularly for long-term conditions) and increase sales.

๐˜ž๐˜ฉ๐˜ข๐˜ต'๐˜ด ๐˜ช๐˜ฏ ๐˜ช๐˜ต ๐˜ง๐˜ฐ๐˜ณ ๐˜ฑ๐˜ข๐˜ต๐˜ช๐˜ฆ๐˜ฏ๐˜ต๐˜ด?
Assurance to have reliable access to authentic medications, delivered directly to the doorstep, complete with refill reminders. Potentially a game changer for those whose medication isn't covered by insurance (and can pay out-of-pocket).

๐˜š๐˜ข๐˜ท๐˜ช๐˜ฏ๐˜จ๐˜ด ๐˜ง๐˜ฐ๐˜ณ ๐˜ฑ๐˜ข๐˜บ๐˜ฆ๐˜ณ๐˜ด?
Potentially, especially considering that 30-50% of all prescribed medicines for long-term conditions are not taken as recommended. This might improve adherence and reduce healthcare costs. However, the pricing dynamics between DtP and traditional reimbursement models will be a challenge.

DtP is an interesting shift to watch in the pharmaceutical landscape particularly for chronic conditions.

Two points stand out for me:
1. How do we ensure equitable access to DtP services for all populations regardless of socio-economic status or geography?
2. How can DtP models be integrated with existing healthcare systems for optimal patient care?

First published on LinkedIn