Selling medicines direct-to-patients. A new way forward?
Matthias Winker
3/3/20251 min read


𝗡𝗼𝘃𝗼 𝗡𝗼𝗿𝗱𝗶𝘀𝗸 𝗷𝗼𝗶𝗻𝗲𝗱 𝗘𝗹𝗹𝗶 𝗟𝗶𝗹𝗹𝘆 𝗮𝗻𝗱 𝗣𝗳𝗶𝘇𝗲𝗿 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗗𝗶𝗿𝗲𝗰𝘁-𝘁𝗼-𝗣𝗮𝘁𝗶𝗲𝗻𝘁 (𝗗𝘁𝗣) 𝘀𝗽𝗮𝗰𝗲 𝘄𝗵𝗲𝗿𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗰𝗮𝗻 𝗼𝗿𝗱𝗲𝗿 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗺𝗲𝗱𝗶𝗰𝗶𝗻𝗲𝘀 𝗼𝗻𝗹𝗶𝗻𝗲 𝗮𝘁 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝗲𝗱 𝗽𝗿𝗶𝗰𝗲 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆 𝘁𝗼 𝘁𝗵𝗲𝗶𝗿 𝗱𝗼𝗼𝗿.
𝘛𝘩𝘳𝘦𝘦 𝘣𝘪𝘨 𝘱𝘩𝘢𝘳𝘮𝘢 𝘱𝘭𝘢𝘺𝘦𝘳𝘴, 𝘪𝘴 𝘵𝘩𝘪𝘴 𝘢𝘯 𝘪𝘯𝘥𝘪𝘤𝘢𝘵𝘰𝘳 𝘰𝘧 𝘢 𝘨𝘳𝘰𝘸𝘪𝘯𝘨 𝘵𝘳𝘦𝘯𝘥?
Time will tell. But companies are building or acquiring e-commerce capabilities, setting up logistics, customer support, and necessary technologies to directly reach patients. This will build direct relationships and greater brand loyalty (particularly for long-term conditions) and increase sales.
𝘞𝘩𝘢𝘵'𝘴 𝘪𝘯 𝘪𝘵 𝘧𝘰𝘳 𝘱𝘢𝘵𝘪𝘦𝘯𝘵𝘴?
Assurance to have reliable access to authentic medications, delivered directly to the doorstep, complete with refill reminders. Potentially a game changer for those whose medication isn't covered by insurance (and can pay out-of-pocket).
𝘚𝘢𝘷𝘪𝘯𝘨𝘴 𝘧𝘰𝘳 𝘱𝘢𝘺𝘦𝘳𝘴?
Potentially, especially considering that 30-50% of all prescribed medicines for long-term conditions are not taken as recommended. This might improve adherence and reduce healthcare costs. However, the pricing dynamics between DtP and traditional reimbursement models will be a challenge.
DtP is an interesting shift to watch in the pharmaceutical landscape particularly for chronic conditions.
Two points stand out for me:
1. How do we ensure equitable access to DtP services for all populations regardless of socio-economic status or geography?
2. How can DtP models be integrated with existing healthcare systems for optimal patient care?
First published on LinkedIn
Buoyancy Health Strategy
Steady. Strategic. Scalable Healthcare Growth
© 2025 Buoyancy Health Strategy Ltd. All rights reserved.